Caution: This is gona be a technical post. I thought of writing this cos I wasted close to 5 hours fixing this issue and I din find any docs online to help me with the steps.
Today my desktop greeted me with a warning msg. My McAfee icon was blinking red. It says "the detection signature is old" and when i try to fix it, it says " Update error. please re-install McAfee Virus Scan Plus". I took close to five hours to fix the issue. So this post helps people out there who has a McAfee account to fix their problem in minutes.
this post assumes that the date and time of your computer is correct
Nature of the problem:
Error Msg: the detection signature is old.
You try to "fix" the issue, but the button "fix" refuses to obey you.
You forcefully download updates, but you are greeted with more error msgs.
Remedy:
1.] Try fixing the issue with McAfee Virtual Technician. You could download it
here.
if it does not work:
1.] Right click on the M icon near your system clock and select updates.
If it throws another error msg as follows:
1.] Make sure you have registered yourself with McAfee online. This happens during first installation.
2.] Restart your computer. Ths makes sure no program sessions are running in the background.
3.] Go to "Add/Remove Programs" in your Control Panel and remove McAfee.
4.] Restart your computer.
5.] Download MCPR.exe from
here. MCPR is
McAfee Consumer Product Removal tool.
6.] Run MCPR and restart your computer.
7.] Login to your McAfee account and download DMSetup.
8.] Run DMSetup and update your detection files.
if the download pages throws you an error msg "page cannot be displayed" or "unresolved dns" or "broken link", it means that you need to edit your driver file.
1.] open command prompt [start->run->cmd]
2.] type in "drivers". hit enter
3.] open the folder named "etc"
4.] open the file named "hosts" using notepad.
5.] it would have lot of commented lines and "127.0.0.1 localhost" towards the end of the file.
6.] Below "127.0.0.1 localhost" add the following =>
128.241.218.66 download.mcafee.com
128.241.218.75 download.mcafee.com
7.] save and close the file.
8.] flush your dns addresses and renew your ip.
9.] you are good to go!
hope these would help all those who uses McAfee Security Centre.